Can I place a pre order on a Coming Soon item?
If you want to get in before everyone else there are multiple ways to find out what products we will have in the future and place a pre-order for an item you love. Simply search for 'Coming Soon' on the website or ask one of our friendly store superstars to show you the Superette buying book!
If you're in store feel free to ask the team to check out the buying book; it features all of the new product that will be making its way into stores in the next couple of months. If there is an item coming that you know you want to get your hands on, we can arrange a pre-order on that item for you. That way the unit is secured and you have a guarantee that you won't miss out. Pre-orders in store do require a 25% deposit to be taken in order to allocate the stock to you.
Feel free to live chat our customer service team who would be happy to help you find out if and when an item is on its way! Pre-orders online require full payment to be taken in order to allocate the stock to you. We are able to process this payment via Credit Card, Afterpay, Laybuy or Paypal.
If you are interested in placing a pre order or want to know more, you can contact our friendly customer support team at firstname.lastname@example.org