My item is Sale, can I return it?
Yay! Your item is on sale! Sure to be a goodie, however if you're not 100% on it you still have a few return options - detailed below:
Sale items are eligible to be returned within 21 days of purchase, providing the item is unworn, in brand new condition with it's original packaging and tags intact.
You will be able to exchange this for another size, another item, or be credited the value back onto your Superette account. Our Sale items are non-refundable, and any items listed as "Final Sale" are not eligible to be returned.
You can return your items in-store at your nearest Superette, or post this item back to us at your own cost, start your return below!
Items marked as 'final sale' have been discounted more than 70% and are not eligible to returned or exchanged.
Any items purchased at a sale price in store, cannot be returned or exchanged on the premise that you have shopped in store and had the opportunity to view and try the item. Items purchased over the phone with stores follow this same process. If you are unsure of the item, you will be best to purchase this online!
If the goods are deemed faulty by supplier we will meet our obligations under the Consumer Guarantees Act to provide a remedy.