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Delivery Timeframes and Pricing

When will I receive my item?

New Zealand - Free (Orders over $100) or $5
Australia - Free (Orders over $100) or $10
Rest of World - $40

*Orders placed on weekdays before 1 PM NZT will begin processing straight away and will be dispatched the same day for overnight delivery (domestic only) however those that fall after 1 PM NZT will begin processing straight away but cannot be guaranteed for the overnight delivery.

Orders placed on Friday after 1 PM NZT and over the weekend will begin processing on the following Monday.

Possible delays

During busy promotional periods it is possible we will be unable to meet the above times. We will still endeavour to ship your order as soon as possible.

All international orders please note, that once your order has left New Zealand it may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. All information regarding Taxes and Duties can be found here.

Christmas Shipping Timeframes 2020

We want your Christmas gifts to reach you in time for the big day! Our Dispatch team are shipping all orders as soon as possible within the above guidelines. To ensure your order reaches you in time for Christmas please place your orders with us before the below final shipping dates.

Rest of World - order must be placed by 2pm NZT 15/12/20 to ensure Christmas delivery
Australia - order must be placed by 2pm NZT 16/12/20 to ensure Christmas delivery
New Zealand (Rural) - order must be placed by 2pm NZT 21/12/20 to ensure Christmas delivery
New Zealand (Metro) - order must be placed by 12pm NZT 23/12/20 to ensure Christmas delivery