Who do you ship with?
Within New Zealand
All deliveries within New Zealand are sent signature required overnight courier through Courier Post.
All international deliveries are sent signature required via DHL.
Dispatching to you:
All orders will be processed and ready to be sent within 24 hours of placing the order. However if you place an order over a weekend or public holiday it will be processed within 24 hours of the first working day.
If for any reason we are unable to meet this 24 hour dispatch turnaround we will contact you to advise.
All shipments are sent via traceable method with signature required upon delivery. If for any reason you wish to have signature required removed from your order, please note this in the shipping instructions of your order. By requesting this service be removed, you are acknowledging that Superette is not accountable for any lost or stolen orders and that your order will not be covered by insurance.
When receiving a consignment that maybe torn open, badly crushed etc please be sure to note this when signing for the goods for your own protection and coverage.
Signing for a parcel without any notifications effectively confirms it has been received by the consumer in good condition.