Long Arrow Right External Link angle-right Search Times Spinner angle-left

Do I need to be home for my parcel and is my parcel insured?

All items are insured against theft and accidental damage whilst in transit from Superette to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance.

All parcels sent by Superette are dispatched with a signature required for the safest delivery of your parcel. We can of course waive this signature at your request. However, by requesting this service be removed, you are acknowledging that Superette is not accountable for any lost or stolen orders and that your order will not be covered by insurance.

If you do wish to give Authority to leave, please detail this in the delivery notes at the checkout.