How do I return something?

Just send your item back to our head office with a completed returns form and we can process your exchange or refund for you. Addresses below!

Superette HQ - Online Returns - NZ & Worldwide

486 Lake Road
Auckland 0622
New Zealand


Superette HQ - Online Returns - Australia

PO Box 731

Biggera Waters


Queensland, 4216



All returns must include original packaging, tags and in saleable condition. Shoes must include their shoe boxes and we do suggest reusing the brown box they are sent in to avoid damage to the shoe box.

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