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Order and Product Enquiries

Got a question about your order? 

If you have a question about any aspect of your order or if you would like to know more about a product on our website, our customer service team are happy to help. Our team is on hand to assist you at any stage of your order. We endeavour to respond to you instantly for any queries you have on placing an order with Superette online. However if you contact us outside of business hours you can expect a response first thing the next business day. 

Our office hours are Monday – Friday from 9am – 5:00pm GMT + 12 

Email us at: eshop@superette.co.nz

Phone us: +649 360 2362 during business hours (Monday - Friday 9am- 5:00pm GMT + 12)

Live Chat: Use the Live Chat feature on the website to instantly engage with a team member during our chat hours below.

Monday - Thursday 9am to 8:00pm
Friday - Saturday 9am to 5:00pm
Sunday 10am to 6.30pm